The saga comes to a conclusion! (I think)

So.. I started the dispute process with my bank on the 2nd. This morning, buy.com finally posted the credit to my bank.. which I suppose means I should call my bank and let them know the dispute is no longer needed, since the merchant finally managed to figure out how to issue a refund.

On the plus side.. I appear to have found the secret to getting buy.com to actually do something.. if you want your order to ship, cancel it.. apparently in buy.com speak ‘cancel’ translates out to ‘begin shipping process’. If you want your money back… go through your bank and dispute the charge. I suppose, that if I were ever going to buy anything from them again, this would be useful information.

Not surprisingly, given buy.com’s incompetence, I have yet to receive the much promised ‘hey..your credit has been approved’ email that I was repeatedly told would be sent as soon as the ‘request’ for a credit was approved…. figures..they can’t even get an auto-generated email correct!

I’m glad the whole deal is done.. and I’ve definitely learned my lesson.. I’ll never buy anything from buy.com again! (Nor will I allow any friends/family members/people on the street to buy from them)